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"Our mission is to help businesses create exceptional customer experiences and build high-performing teams through effective leadership and human resource practices. We strive to empower organizations with the tools and strategies necessary to exceed customer expectations and create a culture of excellence, resulting in increased customer loyalty, employee engagement, and sustainable growth."

Our Expertise Covers:

Hotel Door Lock

Hospitality

Hospitality is about quickly building an amazing relationship between your guests and your company.

Image by Blake Wisz

Retail

Customers need to buy things!

Let's get them to buy your things.

Music Festival

Entertainment

Integrated Experiences can help make raving fans out of every visitor to your venue!

Casino

Gaming

Integrated Experiences is prepared to help you ensure a responsible, safe and fun gaming experience.

Ready to get started?

Schedule a free consultation with Integrated Experiences.

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Case Study

Cape May-Lewis Ferry

The Delaware River and Bay Authority came to Integrated Experiences after identifying a need to improve their Call Center Reservations, Toll Booth and Retail Cashiering Operations for the Cape May-Lewes Ferry operated out of their Cape May, NJ headquarters.

How We Work

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Schedule your free consultation with us.
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Discuss all of your needs and goals on our call.
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Execute a customized success plan.

Define your own success!

Often as we get older, the definition we tend to focus on is the one definition that implies that SUCCESS = WEALTH. This way of thinking may result in a culture of taking on roles and responsibilities that we may not personally enjoy doing nor in some cases, be qualified to do.

What Our Clients Say

What a huge value having a consultation with Steve. He pointed out things on my website that I didn't know were confusing. He shared best practices with me on calls to action and where buttons should be moved. And he took the time to put himself into my lead tracking CRM and evaluate the way my new marketing emails were coming through and helped me identify an error. What a huge value. And even though he was telling me things he suggested I fix in my customer experience from a marketing standpoint, he did it with humor and problem-solving mentality and collaboration and kindness and I am so grateful. I can't wait to put his advice into action. Thank you, Steve, for the consulting, and I hope to make my customer experience as great as yours!

Jennifer Doyle Vancil, M.Ed | Executive Coach & Trainer

Ready to get started?

Schedule a free consultation with Integrated Experiences.

Free Resource:
"5 Steps to 5-Star Reviews"
a Customer Experience Guide

Click here to download

Do you want to get rid of meetings?

My goal is to help you think differently about how you approach meetings and to limit the number of meetings that distract you during your day...

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