Customer Experience for Retail, Hospitality, Entertainment & Gaming.
We're customer journey, customer experience, and human resources experts. How can we help you?
Our Expertise Covers:
Hospitality
Hospitality is about quickly building an amazing relationship between your guests and your company.
Entertainment
Integrated Experiences can help make raving fans out of every visitor to your venue!
Gaming
Integrated Experiences is prepared to help you ensure a responsible, safe and fun gaming experience.
Case Study
Cape May-Lewis Ferry
The Delaware River and Bay Authority came to Integrated Experiences after identifying a need to improve their Call Center Reservations, Toll Booth and Retail Cashiering Operations for the Cape May-Lewes Ferry operated out of their Cape May, NJ headquarters.
How We Work
Schedule your free consultation with us.
Discuss all of your needs and goals on our call.
Execute a customized success plan.
Define your own success!
Often as we get older, the definition we tend to focus on is the one definition that implies that SUCCESS = WEALTH. This way of thinking may result in a culture of taking on roles and responsibilities that we may not personally enjoy doing nor in some cases, be qualified to do.
What Our Clients Say
"Steve is an absolute PHENOM. There's no other way to say it. He is extremely knowledgeable and very good at problem-solving and brainstorming. After having the pleasure of speaking with him, I am confident he can help any business further its bottom line. He is a definite asset to have on your team and you will go far working with him."
Katherine Babcock | Owner, Sargent Bubbles
Free Download:
"5 Steps to 5-Star Reviews"
a Customer Experience Guide
Can you get rid of meetings?
While the answer to the question, "Can you get rid of meetings?" likely will still be "No Way" at the end of this article, my goal is to help you think differently about how you approach meetings and to limit the number of meetings that distract you during your day.
